Rachel Chen is a Sr Monetization Strategy Manager at Amazon, where she works on monetization and incentive strategy across complex commercial and customer needs. She brings experience across supply chain, SaaS, and industrial businesses, having previously held pricing roles at HubSpot and Cargill. Throughout her career, Rachel has focused on translating data, customer insights, and analytics into practical commercial decisions. She is particularly interested in how AI can move beyond hype to meaningfully improve commercial decision-making.